These are the most frequent asked questions concerning all of our products
Do you have a documentation?
Yes, we have documentation, if you need help you can check the next channels:
- General Documentation Page
- Youtube
- Drop an email to support@themekraft.com
Do you offer a Money Back Guarantee?
Yes, we offer 7 Days Money-Back Guarantee. Try it risk-free!
Do you offer lifetime licenses?
Yes. For individual products we offer a lifetime license. You can view the pricing for annual and lifetime licenses by clicking “Get Now” in the pricing section.
Do you offer multi-site licenses?
Yes, we do (and they’re heavily discounted)! When the checkout modal opens you can choose between Single Site, 5 Sites, and Unlimited Sites under Plan Selected at the top. If you have any other requirements, please get in touch via our support page.
Can I still use the plugin when my licence expires?
If you purchased an annual license, then yes, you can still use the plugin in its full capacity even after your license expires. However, you will no longer be able to receive updates or support for the plugin.
If you purchased a lifetime license then your license will never expire!
Can I use my licence in a development environment?
Yes. Most development environments will not count towards your site limit.
Do you offer refunds?
Yes, if you decide within 7 days of purchase our plugin is not for you, we’ll happily refund you in full. We also offer a 7-day free trial for you to test the plugin.
Will my subscription renew automatically?
Yes, your subscription will renew automatically every year, unless you cancel it. If you do decide to cancel it, your license will still be valid for the paid-for period; this means you will still receive updates and support during that time.